OP2Cloud provides a tailored support model and helps you to achieve your company’s goals. In addition, all OP2cloud products are based on Open Source solutions, so you can be sure that all of our solutions are backed up by the powerful Open Source community.

OP2Cloud offers you a combination of support models, which fits  your technology and service needs.

• Time and Materials (T&M) Support - (repair service)
• Block hours - purchase a number of hours upfront at an agreed price
• Software IT services - for critical application

Based on agreed support model OP2Cloud service includes multi-tiered support and secured remote service too. All types of OP2cloud support model are based on individual service level agreements.